PRIVACY POLICY

At Tejavoo, our customers are very important to us. We respect and safeguard your privacy and confidentiality. We are committed to accountability and transparency. We continue to strive for the highest possible standards as we comply with the Personal Data Protection Act (PDPA) 2010 which was enacted by the Malaysian Government.

 

We recognize that you place your trust in us through your dealings with us and we will do everything we can to maintain your trust.

 

We will only collect information where it is necessary and relevant to our dealings with you and keep that information as long as we are either required by law or as is relevant for the purpose for which it was collected.

How we use and collect your personal information

Tejavoo only collects personal information about you that is necessary for our transaction. The transaction we collect may typically include your name and address, telephone number, email address, and any communication you have with us.

The information we collect is used to :

  • Process order(s)
  • Sending out newsletters
  • Surveys in regards to our service
  • Deal with enquiries by you relating to our services and products
  • Delivery purpose

At any time you choose not to receive some or all of our communications and type of our communications, you can do this by either calling 6018 2085 206 or simply email us at [email protected]

Tejavoo aims to ensure that the information that we collect about you is accurate, complete and up to date. We may at times contact you to ensure it.

Disclosure

We do not pass customers contact number, credit card details, e-mail address or personal information to any third parties, publish them in our publications or on our website without explicit customers permission.

We may disclose your personal information, e-mail address and contact number :

a) to the extent that we were required by law to do so ;

b) in connection with any ongoing or prospective legal proceedings ;

c) in order to established, exercise or defend our legal rights (including providing information to the others only to extent required for the purposes of fraud prevention, managing cases of suspected or substantiated fraud, reducing credit risk and as otherwise required) ;

d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where in our reasonable opinion, such court or authority would be reasonably likely  to order disclosure of that personal information.

How we protect your personal information

Tejavoo actively seeks to ensure that all personal information we collect is protected from misuse, unauthorized access, modification or disclosure. We use “cookies” to track visits to our website.

What are cookies?

Cookies are small files which are stored on your computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or your computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

You are able to disable cookies in your internet browser setting :
Settings – Show advanced settings – Privacy – Content settings – Cookies    

Third party websites

Our website may include hyperlinks, to and from our seller, investor, funder, partner, advertisers and other third parties. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated. You can do this by either calling 6018 2085 206 or simply email us at [email protected]

Contact us for any suggestions,concerns or complains

Your satisfaction is our top priority and we make every effort to make this happen. Just simply contact us by either calling 6018 2085 206 or simply email us at [email protected] and our friendly customer experience will respond typically in within 24 hours.

Changing this policy

We may make changes to this policy from time to time without notice. Any changes will be reflected on this page.